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About Me

Hi there! Thanks for stopping by!

I am a Design Strategist, Researcher, and Experience Designer passionate about crafting human-centered strategies & experiences between the digital and physical world.

I have 3 years of experience working as a Design Strategist & Experience Designer in Design and Consulting firms. My work spans from Human-centered Research, Innovation Strategy, to Digital Service/Experience (UI/UX), and Physical Retail/Brand Experience Design. Most of them drive significant business growth for my clients within diverse industries including digital service, real estate, retail and management.

I am a challenge-seeker, I insist on and enjoy using human-centered approaches to conduct strategy-led design solutions that solve the root problems within a complex system.

About Crystal 1

I have great experience in conducting interviews with stakeholders at all levels to balance their diverse needs and reach mutual benefits.

I interviewed 20 people across the executive leadership team, operation team, marketing team and construction team within a company at the same time while working as a Design Strategist on a large-scale commercial space renovation project.

About Crystal 2

I can structuralize everything and come up with multiple creative solutions for a wicked problem within a tight schedule.

I map out everything in my brain automatically in every situation. I once identified 8 insights, and came up with 5 design directions with 3 detailed conceptual sketches for a brand renovation project within 1.5 weeks, when working as a Strategist & Experience Designer.

About Crystal 3

I have multi-disciplinary capabilities to bridge the gaps between each sector across the Design Thinking process.

With an academic background in both Strategy Design and Spatial Design, I can understand a problem deeply from both the business and design & engineering sides. My skillsets in Data Analytics, Interview, Human-centered Observation, Sketching, Prototype, and Visualization equip me well when execute each steps of Design Thinking from Empathize, Define, and Ideate, to Prototype and Test.

About Crystal 4

I have strong 2D & 3D prototype & visualization skills to convey a great story.

Born and raised with art, design and architecture, I have over 10 years of experience in painting, graphic design, and visualization, providing me with a strong capability to envision, design, and storytell a solution graphically and spatially. 

About Crystal 5

Music and art are my unique windows to sense the rhythm of design and break the ice with others.

I have strong passions, sense, and over 15 years of experience in music and art(painting), enable me to match visual graphics with engaging music beats while providing me great windows to initiate conversations and build evolving relationships with acquaintances.

I have experience with...

My Skillsets

Research

Structuralization & Systemization

Quantitative (Data Analytics)

  • SQL Basic

  • Spreadsheet / Excel

Qualitative Research

  • Interview

  • User Observation

Information Synthesis

Design

2D / Graphical Design

  • Adobe Family (eg. PS, AI, InDesign...)

  • Procreate

Interaction Design

  • Figma (w LottiesFiles)

  • Processing (limited)

3D / Spatial Design

  • CAD

  • Sketchup

  • Rhino

  • Revit

Prototype

Physical Model

  • 3D Model Hand-Making

  • Laser Cutting

  • 3D Painting

Usability Testing

Language

English (advanced), Mandarin Chinese (native), Cantonese (native), Japanese (limited)

My Education

Parsons - School of Design

Master of Science - Strategic Design & Management

South China Agricultural University

Bachelor of Art - Environmental Design (Human X Space Interaction Focus)

Harvard University

Graduate Certificate - Marketing Management & Digital Strategy

Certificate

Data Analytics Certificate (by Google)
UX Design Certificate (by Google)
Foundation in Design Thinking (by IDEO)
Foundation in Psychology (by Yale University)

Recent Recognition

MUSE Design Award 2023

Gold Winner (group work project)

IDA Design Award 2023

Brown Winner (group work project)

MUSE Design Award 2022

Gold Winner (group work project)

A' Design Award 2022

Silver Winner (group work project)

IDA Design Award 2022

Honorable Mention (group work project)

INNODESIGN 2021

Sliver Winner (group work project)

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