End-to-end experience design of a hospitality-standardized online vacation rental booking site (Desktop + Mobile Responsive).


I led the entire product experience as a Founding Product / UXUI Designer.

End-to-end experience design of a hospitality-standardized online vacation rental booking site (Desktop + Mobile Responsive).


I led the entire product experience as a Founding Product / UXUI Designer.

Online Vacation Rental / Travel Booking Platform Design (Desktop + Mobile) | Hospitality & Travel Industry

Online Vacation Rental / Travel Booking Platform Design (Desktop + Mobile) | Hospitality & Travel Industry

Goals

  • Designed end-to-end experience and shipped the entire site 0-1 (both desktop + mobile)

  • Build UI design system

Features + Flows

  • Discovery & Search

  • Checkout / Booking

  • Wishlists Management

  • UI Design System

Role

Lead Product / UXUI Designer

Duration

Dec 2024 - May 2025 (6 months)

Design Process / Workflow

Design Process / Workflow

Design Highlights

Design Highlights

Due to the project volume and confidential agreement, I am not able to share detailed user journey. Please reach out to me directly if you want to know more about the project. I am always down for a great conversation!

End-to-end Experience Design: From Discovery to Book

End-to-end Experience Design: From Discovery to Book

End-to-end Experience Design: From Discovery to Book

Designed end-to-end experience and shipped the entire product 0-1 based on in-depth mixed-method user, market, and competitor research.

Designed end-to-end experience and shipped the entire product 0-1 based on in-depth mixed-method user, market, and competitor research.

Designed end-to-end experience and shipped the entire product 0-1 based on in-depth mixed-method user, market, and competitor research.

Circular Experience Design to support Redirect-to-book Flow

Circular Experience Design to support Redirect-to-book Flow

Circular Experience Design to support Redirect-to-book Flow

Designed a circular experience loop to support a redirect-to-book flow (business requirement), ensuring a seamless user experience and sustaining user retention as bookings are completed on external sites.

Designed a circular experience loop to support a redirect-to-book flow (business requirement), ensuring a seamless user experience and sustaining user retention as bookings are completed on external sites.

Designed a circular experience loop to support a redirect-to-book flow (business requirement), ensuring a seamless user experience and sustaining user retention as bookings are completed on external sites.

Curated Itineraries & Collaborative Wishlist

Curated Itineraries & Collaborative Wishlist

Curated Itineraries & Collaborative Wishlist

Increase Retention: Designed the curated "Itinerary" and co-edited "Wishlist" features to encourage users to finalize their trips on the platform, boosting retention and Daily Active Users (DAU).

Increase Retention: Designed the curated "Itinerary" and co-edited "Wishlist" features to encourage users to finalize their trips on the platform, boosting retention and Daily Active Users (DAU).

Increase Retention: Designed the curated "Itinerary" and co-edited "Wishlist" features to encourage users to finalize their trips on the platform, boosting retention and Daily Active Users (DAU).

0-1 Scalable UI Design System Building

0-1 Scalable UI Design System Building

0-1 Scalable UI Design System Building

Built a scalable UI Design System from scratch.

Built a scalable UI Design System from scratch.

Built a scalable UI Design System from scratch.

Impact / Success Matrix

Impact / Success Matrix

This project is currently under development. More features and info will be released soon. Reach out to stay connected!

ยฉ 2026 by Crystal Chen, with ๐Ÿ’—

ยฉ 2026 by Crystal Chen, with ๐Ÿ’—